Learning Program Manager

Testimonials

Julia M.
Julia M.

- Her hard working, caring and energetic attitude motivates not only the students in her classroom but also other colleagues and faculty members. Ms. Gupta has been an amazing asset to our Department. Her caring personality paired with her high expectations for quality training design, editing, and delivery helped create an engaging and inclusive learning experience. Jennifer’s hard work ethic paired with her passion for education and life-long learning makes her an excellent asset to any organization. She is determined, mature, successful and committed in her endeavors. It is for these reasons that I offer high recommendations for Jennifer without reservation.

 
Julia M.

Julia M.

Her hard working, caring and energetic attitude motivates not only the students in her classroom but also other colleagues and faculty members. Ms. Gupta has been an amazing asset to our Department. Her caring personality paired with her high expectations for quality training design, editing, and delivery helped create an engaging and inclusive learning experience. Jennifer’s hard work ethic paired with her passion for education and life-long learning makes her an excellent asset to any organization. She is determined, mature, successful and committed in her endeavors. It is for these reasons that I offer high recommendations for Jennifer without reservation.

Michelle B.
Michelle B.

- Jennifer possesses a positive and enthusiastic personality!  She is well dressed, articulate, and always ready and eager to share kind words.  I have found that other team members have accepted her as a strong working member of our team and she has had a positive relationship with each one of them, as well as other staff members. She is confident and knowledgeable.

 
Michelle B.

Michelle B.

Jennifer possesses a positive and enthusiastic personality!  She is well dressed, articulate, and always ready and eager to share kind words.  I have found that other team members have accepted her as a strong working member of our team and she has had a positive relationship with each one of them, as well as other staff members. She is confident and knowledgeable.

Kelly P.
Kelly P.

- Mrs. Gupta brings an abundance of dedication and professionalism to her work.  She exhibited excellent planning knowledge, attention to detail and a consistent reference to standards.  She will provide innumerable contributions to any that hire her.

 
Kelly P.

Kelly P.

Mrs. Gupta brings an abundance of dedication and professionalism to her work.  She exhibited excellent planning knowledge, attention to detail and a consistent reference to standards.  She will provide innumerable contributions to any that hire her.

My Skills

Personal Skills

Time management
Task management
Strong communication: written and verbal
Patience
Kindness & empathy
Growth mindset
Perseverance
Tenacity
Morals and ethics
Quick learner
Globally minded

Ability to

Work effectively and efficiently with SME's
Keep up-to-date with current trends and research, including AI
Manage multiple projects and assignments
Create design documents, blueprints & storyboards
Perform learner and site analysis and research

I can

Give and take constructive feedback
Use and apply adult and child learning principles
Use and apply Instructional Design models such as ADDIE and SAM.
Identify learner objectives and develop engaging assessments
Conceptualize and develop engaging eLearning courses using current software

Education and Experience

Welcome
2021
American College of Education

M. Ed in Instructional Design and Technology

Graduated as a member of Kappa Delta Pi International Honor Society in Education

2011
Rio-Salado College

Post-Baccalaureate in Elementary Education

Student Teaching in Tampa Florida. Awarded professional certification K-8 Arizona, K-6 Florida

2009
Ashford University

Bachelor of Arts-Social Sciences with Concentration in Education

Graduated Magna Cum Laude.

Welcome
2024 - Current
Lenovo

Learning Program Manager

As learning program manager, I oversee the day-to-day work of a small group of instructional designers managing a large ERP suite of systems for our “Everything as a Service” offering. I research, study, implement, and teach AI related information relevant to my team; from ChatGPT & CoPilot to video and image editing AI tools, to internally built tools. I use Smartsheets, Jira, Confluence, Storyline (with AI), Camtasia, Snagit, MS Office, Adobe Suite, and other tools to keep us on track, correctly reported, and working efficiently. We continually gather feedback in varieties of formats to improve our learning content and ensure we are meeting the needs of our learners.

2021 – 2024
Lenovo

Instructional Designer

My duties at Lenovo included CRP/ERP instructional design. From inception to BAU, I created a curriculum to help service providers navigate and effectively utilize an internally created system for service and warranty work. I used Storyline, Rise, PowerPoint, Camtasia, Snagit, and Adobe products to create eLearnings, Simulations, resources and quick reference cards. I also facilitated ILT sessions, and created facilitator guides to help with Train the Trainer events.

2018-2021
Freelance

Instructional Designer

Merging my love of education with my love of curriculum design and computer technology. For the past two years, I have been learning software and freelancing. I created the website and training manuals for EZModel Software, a website for my community called Baggin Meals, and a course for teens about how to clean their kitchen. I also am working on a course about birds of Wake County, NC, and another course on freshwater fish tanks. Check out my projects for examples of my work.

2015-2018
Gupta Software and Design, L.L.C

Entrepreneur

From 2015-2018 we lived in Paris, France and then in London, England. I was highly involved in my children's schools, organizing large events, completing professional development Google Level 1 certification, and started Gupta Software and Design, L.L.C. While in England, I created the Halcyon International School's parent community website, and the school's internal app using Locly Native and beacon technology.

2011-2015

Elementary Classroom Teacher

I taught elementary, or primary, school in Tampa, Florida and in Potters Bar, England, UK. during these years. During this time, I taught year one, third, fourth and fifth grades, science club and substitute/supply teacher.

2004-2011

Mom

During this time, I devoted my time to being a stay at home mother. I wrote 3 books, was awarded a patent and managed to go back to school, earning my bachelors in elementary education.

2000-2004
Verizon Data Services, Quest Communications

Production Support , Testing administration

During these 4 years, I worked for large scale telecommunications companies. At Qwest Communications, I was responsible for installing, maintaining and testing new software that was due to go into the productions systems. I set expectations, managed changes, and handled customer requests. At Verizon Data Services I was responsible for installing, maintaining and testing new software before it was to be added into production. Before I was moved into testing, I was responsible for maintaining the production systems, installing changes, and handling customers.

Pre-1999
USAF

Airman - Computer Systems

During my years in the United States Air Force, I worked at Ramstein AFB in Germany, and at Dover AFB in Delaware in the US. I worked on computer systems such as GCCS (Global command and control system) and helped to instruct new service members on the system. I wrote the instruction manual for several systems while there. I was also responsible for creating and maintaining internal websites.

Projects

Software

My favorite software

Articulate 360 suite

I enjoy using Storyline 360 for all it's functionality. The ability to add in an LRS with xAPI's to track learner data is of particular fun for me, as it allows me to bring in some of my basic programming skills.

Adobe suite

I use Photoshop and Acrobat Pro all the time. I also use Premier Pro, Dreamweaver, Illustrator, In Design, Animate, and Character Animator some of the time. I have access to Creative Cloud and like to play with Adobe's amazing products.

LMS

I like Docebo and Content Controller, but I have worked in Saba/Cornerstone as well. I have also adapted learning to websites, SharePoint, and internal company pages.

Animation

Vyond, Toonly, Animaker, and PowToon Blender, Adobe Animate, Unity

Screen capture

My go to is Camtasia, but I also use OBS and ScreenCastify software

Video and Graphics Editing

Adobe Premier Pro and Apple's iMovie,
Photoshop, Canva, Synthesia, Hippo Video, Descript

Office Products

Microsoft Office, Google's office suite are everyday uses. I often storyboard in PowerPoint or in Google Slides.

Programming

Not an expert, but I dabble in Unity, both 2d and 3d. I have basic knowledge of HTML and CSS, Java & json. I have created apps for schools in Locly Native using beacon technology, and have played with React in Hype.

Organizations

AECT

Since 2020
    Association for Educational Communications and Technology

Quality Matters

Since 2021
    APPQMR completed Apr 2021

Kappa Delta Pi

Since 2021
    International Honors Society in Education

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