Learning Program Manager · Lenovo

Jennifer Fox

Clean, clear, and intuitive instructional design.

I design clear, measurable learning for complex enterprise systems, bring AI into how it gets built, and lead the teams and programs that deliver it.

M.Ed · Instructional Design & Tech 25+ yrs across tech & learning AI in L&D Team & program leadership
Leadership & program mgmt
6
Lead a team of 6 today — Lenovo EaaS initiatives
5
Major programs led: EaaS, Sunrise, ISG Service Platform & two FIFA World Cups
4 / 5
Years leading people / projects
PMP
In progress — expected 2026
See the FIFA program, my flagship →
Leading AI adoption in L&D

I bring generative AI into how learning gets built — and teach my team to do the same.

ChatGPT Champion Storyline + xAPI CoPilot Synthesia Descript
Read the AI case study →
Leadership & program management

I lead teams, not just projects.

I've led people for four years and projects for five. Today I lead a team of six on Lenovo's Everything-as-a-Service (EaaS) initiatives — and before that I led our Sunrise and ISG Service Platform initiatives and served as project manager across two FIFA World Cup programs. I've run several of these concurrently, and I'm as comfortable in the strategy conversation as I am in the build. I'm formalizing the practice with my PMP.

4 & 5 years
Leading people (4 yrs) and projects (5 yrs) — a proven, sustained track record.
Team of 6
Built and guided a team of up to six instructional designers, mentoring as I lead.
5 programs
Led EaaS, Sunrise, the ISG Service Platform and two FIFA World Cup programs — several concurrently.
Selected work

A few things I've built

All projects ↗
Two bags of shelf-stable meals left on a neighbor's doorstep FEATURED

Baggin' Meals

A pandemic-born community project: shelf-stable meals in a paper bag, now a website and Glide app.

WebAppContent
Visit the live site ↗
AI-powered support coaching simulation

AI-Powered Coaching Simulation

A Storyline + Copilot Studio platform where learners troubleshoot with an AI that role-plays the customer, then coaches them.

AIStoryline
See the project →
Watch / Try Simulations

Building Watch/Try Simulations with ChatGPT

A 40-minute experiment: a working, SCORM-tested software simulation built with ChatGPT. Try the live demo.

ChatGPTLive demo
See the project →

What colleagues say

My skills

Personal

  • Strong written & verbal communication
  • Time & task management
  • Patience, kindness & empathy
  • Growth mindset & perseverance
  • Morals and ethics
  • Quick learner, globally minded

I can

  • Apply ID models such as ADDIE & SAM
  • Identify objectives & build assessments
  • Apply adult & child learning principles
  • Develop engaging eLearning courses
  • Give & take constructive feedback
  • Integrate AI into learning-development workflows
  • Build AI-powered simulations & coaching
  • Engineer effective prompts & AI guardrails

I work with

  • SMEs, effectively & efficiently
  • Multiple projects & assignments
  • Design docs, blueprints & storyboards
  • Learner & site analysis and research
  • Current trends & research, incl. AI

Education & experience

Education

2026 · In progressCURRENT
Project Management Professional (PMP)
Coursework underway — formalizing the project-leadership practice I already use to run learning programs end-to-end.
2021 · American College of Education
M.Ed, Instructional Design & Technology
Kappa Delta Pi International Honor Society
2011 · Rio-Salado College
Post-Baccalaureate, Elementary Education
Certified K-8 Arizona, K-6 Florida
2009 · Ashford University
B.A. Social Sciences, Education concentration
Graduated Magna Cum Laude

Work experience

2024 – Current · Lenovo
Learning Program Manager
Lead a team of IDs on a large ERP suite; drive AI adoption across the org.
2021 – 2024 · Lenovo
Instructional Designer
Built CRP/ERP curriculum end-to-end; eLearnings, simulations & ILT.
2018 – 2021 · Freelance
Instructional Designer
Websites, training manuals & courses — including Baggin' Meals & EZModel.
2015 – 2018 · Gupta Software & Design, LLC
Entrepreneur · Paris & London
Built a school parent-community site and an internal app on beacon tech.
Earlier · Teaching · Verizon/Qwest · USAF
Elementary teacher → telecom QA → Air Force
A foundation in teaching, systems testing and technical documentation.
Download full CV ↓

Software I reach for

Authoring

Articulate 360 — Storyline (with xAPI) & Rise

Adobe Suite

Photoshop, Acrobat Pro, Premiere, Illustrator, InDesign

LMS

Docebo, Content Controller, Saba / Cornerstone

Video & capture

Camtasia, Snagit, Premiere, Descript, OBS

Animation

Vyond, PowToon, Adobe Animate, Blender

AI & emerging

ChatGPT, CoPilot, Synthesia, Midjourney, Rive

See my full, searchable stack on the Tools of the trade page.

Organizations

SINCE 2020
AECT
Assoc. for Educational Communications & Technology
SINCE 2021
Quality Matters
APPQMR completed April 2021
SINCE 2021
Kappa Delta Pi
International Honor Society in Education
SINCE 2026
Project Management Institute
PMI · pursuing PMP certification

From the blog

All posts ↗
31 MARCH 2025

Free ERP/CRM Training Analysis Deck

A template for aligning business needs with training on a new ERP or CRM rollout.
20 MARCH 2025

ChatGPT Champion

Leading my group's AI initiatives, internally and across the organization.
2 MARCH 2025

Rive learning for February

Progress notes on learning Rive — slower month, but made it to 4.12.

Contact me

Email is the quickest way to reach me.

Based in Chicago, IL and open to instructional design, learning leadership and program management roles.

© 2026 Jennifer Fox · Clean, clear, and intuitive instructional design